From product decisions to daily operations.

Six areas of work connecting online store development, sourcing, marketing and the customer experience.

E-commerce development & operations

Brand foundations, websites and the daily work behind an online store.

We develop online storefronts, organise product catalogues and connect the tools needed to operate them. Brand presentation, product information and the customer journey are considered together.

  • Website and storefront development
  • Catalogue structure and product information
  • Store integrations and ongoing updates
  • Shopify
  • WooCommerce
  • Cin7
  • Linnworks
  • Klaviyo
  • n8n
  • Make
  • Cloudflare
Illustrative storefront design and product-catalogue planning on an agency worktable.

Product sourcing & procurement

Supplier research, purchase coordination and product requirements.

We coordinate with external suppliers to review products, purchasing terms and availability. Procurement planning brings together specifications, packaging and the requirements of the intended retail channel.

  • Supplier communication and product review
  • Purchasing and availability coordination
  • Product and packaging requirements
  • Faire
  • QIMA

Natural oils, cosmetics & packaging

Product sourcing and procurement for skincare and botanical oils.

Our work on Quedebio includes supplier coordination and natural oil stock procurement, alongside packaging and logistics preparation. The range includes argan and prickly pear seed oils. Product claims and labelling require appropriate supporting documentation.

  • Natural oil inventory procurement
  • Packaging and labelling coordination
  • Supplier and product documentation

Paid media & digital marketing

Campaign preparation, creative coordination and measurement.

We prepare Google Ads and Meta Ads activity around the product range and storefront. Independent external providers may assist with account setup, technical integrations and campaign operations. Budgets, responsibilities and access are defined for each engagement.

  • Google and Meta campaign preparation
  • Creative assets and conversion tracking
  • Budget planning and reporting
  • Google Ads
  • Meta
  • Facebook
  • Instagram
  • TikTok
  • Pinterest

Inventory, logistics & fulfilment coordination

Connect purchasing, packaging and delivery requirements.

We coordinate inventory needs, packaging and fulfilment preparation with suppliers and external service providers. The work focuses on product availability, order handover and delivery follow-up.

  • Inventory planning and purchase follow-up
  • Packaging and logistics preparation
  • Order and delivery coordination
  • ShipBob
  • Sendcloud
  • AfterShip
  • ParcelPanel

Business operations & customer experience

Product records, customer communication and operating reports.

We organise the information and workflows behind store operations: customer enquiries, order follow-up, returns coordination and internal reporting. Store payment integrations and sales reconciliation support our own e-commerce operations.

  • Customer enquiries and order follow-up
  • Store integrations and sales reconciliation
  • Operating records and reporting
  • Gorgias
  • Zendesk
  • Intercom
  • Loop Returns
  • Chargeflow

Choose a scope for the work.

Our services can be combined into a defined engagement. Each offer has a starting price. The final scope, deliverables and responsibilities are confirmed before work begins.

Branding & Launch

For a new brand or a product range that needs a clear identity and a practical launch plan.

What the scope can include

  • Brand positioning, naming direction and visual identity scope
  • Product-range and brand-presentation planning
  • Launch priorities connecting the brand, catalogue and storefront

What to share

Share your intended audience, product range, existing brand materials and the launch decisions you need to make.

Starting at $1,300

A project scope agreed around the brand materials, product range and launch requirements. Product purchases and external production costs are scoped separately.

Discuss this offer

Store Design & Setup

For a new online store or an existing storefront that needs design and setup work.

What the scope can include

  • Storefront structure and agreed page templates
  • Product catalogue organisation and content integration
  • Agreed store integrations and a handover of the delivered work

What to share

Share your website or planned product range, available content, preferred platform and the work already in place.

Starting at $599

A project scope agreed around the catalogue size, available content and integration requirements. Platform subscriptions and third-party charges are scoped separately.

Discuss this offer

E-commerce Growth & Support

For an operating store that needs coordinated updates, campaign preparation or customer workflows.

What the scope can include

  • Prioritised catalogue and storefront updates
  • Agreed campaign creative and measurement preparation
  • Customer operations, order follow-up and reporting coordination

What to share

Share your current store, advertising channels, available creative, operating tools and the priorities you want to address.

Starting at $449

Support scoped around the responsibilities, workload and channels involved. The agreed scope defines the delivery period; advertising spend and external provider costs are separate.

Discuss this offer

Agree the scope before work begins.

Before work begins, we agree the deliverables, responsibilities, schedule and commercial terms for your project. Purchases, advertising spend and third-party services are discussed separately where relevant. No particular sales or campaign result is guaranteed.

Contact CODABIO